Your one place for support, policies, and helpful answers.
We are here to help you with every step of your Farm Dadi experience.
Need help with an order, want to learn about our policies, or have a question about our products? Our support team is committed to providing prompt, honest, and compassionate assistance.
For urgent requests, please contact us directly at info@farmdadi.com or WhatsApp us at +91-9111-9550-11.
How we protect your personal data.
Farm Dadi respects your privacy and handles personal information with care. We collect only the data necessary to process orders, respond to inquiries, and provide superior customer service.
Your information is never shared with third parties for marketing without your consent, and we follow secure practices to protect it during processing and storage.
Fair and transparent returns.
If you receive a product that does not meet your expectations, please contact us within 7 days. We will review each request individually and offer a replacement or refund whenever we determine the issue is valid.
Refunds are processed after the returned product is received and inspected, and we will keep you informed through each step.
We're here for every order and every question.
Contact our support team for order updates, product information, shipping inquiries, or general help.
Email: info@farmdadi.com
Phone/WhatsApp: +91-9111-9550-11
Delivery details for Farm Dadi products.
We ship across India using trusted courier partners. Delivery timelines depend on your location and are typically 4–7 business days from the order date.
Shipping charges are calculated at checkout, and we will notify you with tracking details as soon as the order is dispatched.
Answers to the most common questions.
No. Our focus is on ethical, small-scale, seva-oriented production rooted in traditional values. We are not a commercial dairy brand focused on excessive profits, but rather on creating a sustainable model where purity, compassion, and सेवा coexist.
Bilona preparation is a traditional Ayurvedic method believed to preserve natural qualities better than industrial processing. This ancient technique involves slow, careful churning that helps maintain the nutritional integrity, aroma, texture, and authenticity of the ghee.
Yes. A portion of our efforts and operational model is dedicated towards cow care and maintenance. When you choose our ghee, you become a part of our larger purpose of supporting daily गौशाला seva, cow feeding initiatives, shelter maintenance, and traditional dairy preservation.